TOMTOP specialize in video games, computer accessories, Mobile phone accessories, clothing, home and garden items, jewellery, media player, car accessories and so on.
video games, computer accessories, Mobile phone accessories, clothing, home and garden items, jewellery, media player, car accessories and so on.
TOMTOP established in June, 2004. A China wholesale and retail Online Shop with Diverse Products where you can buy China Products at Best Price with Free Shipping to worldwide and Free Coupons!
Coupon Code:
Get $3 discount for Portable electric massager treatment of various joint pain and Back pain 8 Mode / 10 Intensity & Speed Adjustable / Pulse Massager / Muscle Stimulator
End Date: 2017-09-30
Fortunately, I used Paypal. I ordered a digital thermometer. After a week, the status was still “in processing” (should have been shipped within 72 hours).
I finally got them to respond and it was total BS – “we are urging the factory to push them out” and asked for 5 more days.
I immediately opened a ticket w/ Paypal and emailed all the Tomtop contacts for a cancellation. Their first response was “hey give us more time why don’t you”? Totally unprofessional.
NEVER NEVER NEVER BUY FROM THEM!
我从12-07-2018買了這臺CN 18G121×1434MWUYND
ammon 4s profession 4 channel from Tomtop $172. 它的電源開関不能開，我聯系了tomtop他們不理不睬，叫我等了倆个星期都沒回訊
，這種處事太度非常的差，亏我還一直以来一直支持tomtop買了不少電子系統。失望。
Ordered product in May – tracked all the way to SA via DHL – once it reached SA it disappeared. DHL have no idea where it went and keep changing their story. Tried to contact Tomtop but they ignore my emails and requests for help. Bottom line don’t use Tomtop if you live in SA as the chances of getting ordered products is very, very low.
Avoid at all costs.
The advertised discount codes did not arrive or did not work.
I ordered a drone and received a computer accessory. I had to arrange the return before the company would send out my order. Terrible company with even worse customer service.
UPDATE:Do not trust this company. Complete frauds. I ordered and they sent the wrong item. I returned it, but reported it to Paypal. Now Tomtop refuse to ship my order, unless I close the Paypal file. This is illegal.
Tomtop sells cheap electronics which fail after a month of using. Their customer service is horrible. They make you jump through hoops, send them pictures and videos and after all that they will not issue a refund. They actually offered me a discount to buy the same product again … ridiculous.
Oh and here’s the kicker, if you continue to insist on a refund, your emails to them will suddenly start to bounce back… Lovely!
Beware of this company and do not give them your money!
Very very very bad web site, very bad products, very bad service and very bad customer support. They have stolen my money.
I strongly advise not to buy any product at tomtop. I bought a mobile phone “UMI Super Smartphone 4G MTK6755 Helio P10” in July 2016.
After 8 months he had a big battery problems. A month later the battery had swollen enormously and the phone didn’t work.
I tried to contact support of tomtop to explain my problem and I have suggested they give me back 75% of the price.
But I have got any answer until now.
They has no support at all. Customer service ignore your mails o chat. Their promotions are FAKE. If you try to get some discount product on days as BlackFriday, 11.11, etc. you cannot buy products at “special mega prices” because never can complete purchase.
Don’t buy in this site unless you can be cheated by their stuff.
I tried to contact with customer care and they cheat me, dont want understand me and ignore my emails. Never get response and customer care dont made nothing to understand me.
Very dissapointed, I will cancel my account. Don’t buy anything in this site if you don’t want to be ignored!
Ordered drone that lost its mind. Worked with tech support via email, had to wait a few days between replies. I gave a very detailed explanation of the problem but i was continues to answer the same questions over and over. I made a video of the problem, I was told their tech support would review and get back to me, another few days passed and they asked me to make sure the batteries were charged, which I told them they were in the first email. Now I don’t get any response. Will never deal with this company again. VERY POOR CUSTOMER SUPPORT.
I have not received the goods !
The goods were paid for, but I received neither parcels nor refunds.
Be careful with this store.
They promise a lot but do not do anything.
Want to risk your money?
you can be among those for which the store reimburses losses at discounts.
SCAM COMPANY – DO NOT ORDER FROM THEM.
Repeatedly change their mind about whether or not my order has been dispatched, cannot provide a tracking number. Keep asking for more information (Street name) despite already having had it.
Will have to go through paypal for refund, could take quite a while.
Thanks for nothing TOMTOP, you would have had a good customer as I order a lot, but I will not be ordering again from you.
after the payment for an order they write me to ask an extra charge. I reply to delete the order and refound the payment…they never reply to my several emails and no give me back money yet…fraud site!!
I ordered and paid telephone on 2017-05-26 06:05:53, on 05/26/2017 4:16 PM was status changed to Dispatched. But i still don’t have recieved the package !!!
THE MOST AMAZING SPAM FOLLOWED BY THE EVEN MORE AMAZING SCAM!
DO NOT BUY ANYTHING ON TOMTOP BECAUSE YOU HAVE NO GUARANTEE WHATSOEVER TO RECEIVE WHAT YOU PAID FOR. YOU MAY JUST RECEIVE NO NEWS AT ALL AND WHEN YOU START TO COMPLAIN THEY DANCE WITH YOU WHILE YOUR MONEY IS WITH THEM. BOUGHT A PHONE THAT WAS ON KIND OF SUPER INSTANT SALE 2 MONTH AGO AND GUESS WHAT? STILL NOT EVEN SHIPPED… SAME FOR A 2ND ONE I BOUGHT TO VERIFY IF THIS IS SYSTEMATIC AND YES IT IS. WOULD WONDER WHO THE PEOPLE ARE WHO WRITE POSITIVE REVIEWS… SERIOUS DOUBTS.
I WANT MY MONEY BACK BUT GUESS WHAT… STILL NO REPLY, NO NEWS, NOTHING!
BE AWARE THIS COULD BE A MASSIVE MONEY SCAM AS THEY PLAY WITH YOUR MONEY
TOTALLY AMAZING THEY CAN STILL USE PAYPAL
“tomtop_uk DON’T BUY from this SELLER….
I ordered a 4-5 season Sleeping bag tomtop-uk was advertising. When it arrived it was clearly not as described. It was lightweight and insubstantial. I complained via eBay and formally asked for a full refund of my money.
The seller offered me 13.3% of the purchase price back, and assured me the bag was not worth sending back, as it was ‘worthless’…
I pointed out that the seller broke eBay Rules about false advertising, also UK law on false advertising. I am entitled to a full refund.
Seller offered me 40% refund.
I declined and offered to start leaving bad feedback on ebay and facebook about the criminally false advertising used to sell these ‘worthless’ bags……if no full refund was offered.
Seller offered me 53.3% of purchase price. And started suggesting I had to send the old one back. It’s his responsibility to have it collected, if he wishes.
This is the point where i begin posting bad feedback about this criminal. I am owed 100% of my purchase price and will not go away until it is refunded.”
2 watches both don’t work.
Now can’t stop spam mail from them