China Gadgets Dropshipping: more than 70,000+ cool electronic gadgets from China with FREE shipping and high quality including apple accessories, cameras and camcorders, cell phones, car accessories etc. at reasonable price, all at our electronics online store Focalprice.com.
FocalPrice is one of China’s leading B2C e-Commerce export sites, with over 70,000 items across almost 100 categories. Buy from FocalPrice, you pay 10-70% less than the price on other sites and the orders will be shipped to your door for free. And if you have any questions we promise we will have your answer within six hours.
Coupon Code:
Get 7% OFF site wide & free shipping at focalprice.com.
End Date: 2017-07-31
Based on my experience with one sale of two small objects, the confusion seems to arise from the fact that the order tracking does not include all the information until a certain time period after the tracking; the site can load slowly in Canada (I picked less busy times of the day) and the options are somewhat tricky to find. Otherwise everything was OK:Here is what I found:
http://members.focalprice.com/Tracking
Check shipping amt at checkout.
Sign in as a member;
go to… track your order; click… on the order number:
Record… the order number and on the next page, the sku number. Then on the page http://members.focalprice.com/My/Order/Detail/xxxxxx click on …click here for delivery period, or…under the Track number (13 digits?) click …here to track in a third party postal tracking website via the tracking number.
After your order is a few days old you will see this tracking number come up and you can check further. The website loads slowly from Canada so pick a quiet time. We received our order in good condition. with the order number, sku number and tracking number you can trace this. If you do not see info here wait a few days and it should come up.
Do not fall for the false advertising it says it has “sapphire glass! its NOT TRUE! Their description specifically says “Equipped with sapphire 2 lenses, high resistance to wear” . True Sapphire glass is suppose to protect from scratching and cracks. In addition because of the small size of a watch glass sapphire glass is extremely hard to crack. My watch cracked just from basic everyday use broke within 1 week of it being used. Customer service is horrible! The person in touch with me is absolutely st**!?!d. I got the watch late Jan, used it for a good week then it had scratch and cracked only form everyday use, so i emailed them early Feb they said they are on holiday and email after a week or so which i i did then they respond to me saying i had the watch too long, i told them thats not true and gave tehm the timeline. So CS comes back saying i should have used screen protector then gave me false hope of giving an exchange for the watch that i need to pay shipping to return i say ok i will pay shipping give me info how to do it. Then she comes back saying they dont hae the power to give refund i sai i dont need refund i need an exchange. She comes back saying they have no power to do that! they said it is just the item i received and it doesnt have functional failure! Again reiterated to them that there is functional failure. Se comes back saying sorry i cant return it its just the item you got. Ok so it measn its just the item i got meaning its a BAD item! Horible Horrible Service. Goodluck if you ended up talking to a meiqin.xiao , you will never get anywher! I will NEVER BUY from this site again and will make sure i get this review into every blog an social networking sites. that this website is a HUGE SCAM!!!
Dear all,
This post is to inform you all about the horrible customer service which this company focalprice has.
Let me first start to explain my problem:
I bought a smartphone ( Doogee DG350) and received it a month later. This is usual for Chinese packages so I had no problems on that side. However, when I discovered the product was totally broken ( the touch screen started to register touches on its own ), I contacted their customer service. The people there promised a well-deserved refund.
That’s where I am at, after 2 MONTHS!!!
I still haven’t received my promised refund and the RMA-guys aren’t replying anymore.
I am only replied via a ‘message’ and the result is that he/she is going to presumably talk to the RMA so they will reply.
So, if you followed my whole story you will agree with the following: Do NOT buy from this horrible company!
And a message to you, Focalprice: If you want to make me quit informing people about the fact that you are frauds, please respond and solve my problem.
Kind regards and best to you all,
Sander
I placed an order there a year and I have never been delivered. Stay away !!
Focalprice est une arnaque il n’a que des problèmes dans mon genre.
He comprado con frecuencia en varias páginas. Compré a esta gente un móvil para mi hija y definitivamente han hecho que no vuelva a comprar nada más por internet, al menos en páginas chinas. En la web dicen poco menos que son gente seria. Al menos mi experiencia es lamentable: un móvil que viene defectuoso y un interlocutor que me dice que no hay nada que rascar (en otras palabras y en inglés). Definitivamente no vuelvo a comprar NADA a esta peña
Une escroquerie!
J’ai commandé un clavier pour galaxy tab pro. Ce n’est pas le bon modèle. Impossible de me le faire rembourser après quatre mois de négociation!
Scam!! Scam!! Scam!! Fraud Seller Beware Guys please don’t buy anything from this seller……..!!!!
Guys, Please be careful to buy anything from this seller as you won’t believe after 3 months I haven’t received my item and refund back from them till today. I have been using online website for consumer purchase last 10 year using EBAY, Ali express, China Buy, DHgate, Ever buying, tinydeal etc…but I never face such a worst purchase and ridiculous experience in my whole life.
Just explain my story may be take time to read but I try to save your money as I have bough tablet with registered post on 4th April 2014 after not receiving item after 20 days I start asking regarding delivery status, they have provided tracking number, checked and contacted our local post office with this tracking number which is not valid in your country yes, correct tracking number provided by them totally rubbish and they keep going with this and waste my time. Then I have made RMA request (copy from website) RMA No.: RMA1404230092, Order ID: FPTZFEQG12NH Request Type: Request refund, SKU: CE0895P/1; Complaint Reason: Order Not Received, You started this RMA Request at 23/04/2014 17:43:39. After RMA request just keep going till today. Also in between I have contacted by email info@focalprice.com, info01@focalprice.com, info19@focalprice.com, CRM@focalprice.com, deliver@focalprice.com and finally I have also contacted legal@focalprice.com millions of times but helpless and feel like I am bagging to them for my money but they all are heartless. Also try to contacted PayPal to not use their service and made complaint to them as well kind of seller but they all are same
Guys, you won’t believe it till today 28/06/2014 I am keep asking refund from this seller and finally decided to forgot my money and try my level best to help other people will not part of this kind fraud from this seller as we couldn’t not go to China and get money. I will just you some websites before you buy from here.
http://www.everbuying.com http://www.tinydeal.com
http://www.dinodirect.com
Finally, it’s your hard earned money and yours decision how to deal with fraud seller. Best of luck!!!!
Cheers
Sam
Bando de ladrão..
Pior site de compra que eu ja vi ..
I bought 2 goophones i5c not one of the two worked. I tried and tried to contact you but you would not accept my emails. I then brought the 2 cell phones to 3 different cellphone repair stores and they said that they could not even get parts to repair them. I spent over $200.00 plus shipping , This is not a good way to treat customers …
Hello,
Buy a defective product returned it to your company for your item or refund of the amount I have received no response, took more than a month trying to contact with you to solve the problem and nothing.
I open a claim on this unsolved shipping not receive information on how to fix it, I sent the defective item and am waiting for a solution.
FPGZUXO4CSUH
I can report that this process?
Best Regards
I have buy the P15 phone that look like a iPhone 5, it’s written on the website that this phone has android 4.1, but when i start the phone,there is no android but a fake ios version (like the iPhone), but it’s really not usefull because all the things are fake, the appstore is a copy, there is no applications!
And the shipping was 30 days to receive my phone, i ask question on the Customer care and they reply to me to send picture of the phone and never answer the questions!
ESTOY ESPERANDO QUE ME LLEGUE EL PEDIDO, LO PEDI EN DICIEMBRE Y ESTAMOS EN MAYO, SE HABRAN QUEDADO ANTICUADOS SI ES QUE LLEGAN DE MOMENTO ME HAN SOPLADO CASI 200 € Y NO HAY FORMA DE CONTACTAR
I write this review for WSdeal that is wholesale site of focalprice. I order some things from them, they come after month and more and some product are not delivered at all, some off them are not complete or not as the described in sellers product site, and the product that are delivered and complete are poor quality.
They refund me money for product that they didn’t deliver because they are out of stock but after I post request, they should do that right away when they ship goods, not keeping my money for goods that they can’t deliver and refund it to me after more than a month, I could order that items anywhere not wait one month so they can tell me it’s OUT OF STOCK.
From Buyer – charles xavier3/17/2014 13:43 PDT
I ordered the adaptor to be delivered RUSH on 3/8/14 and it was to be delivered in 3-5 days. My oder wasn’t shipped until the 15th.
Please cancel my order. I had to go to the apple store and purchase the item. Today is the 17th and sending it on the 15th is not acceptable. Here is the email notice that I received yesterday.
Thank you for shopping from FocalPrice.com. Your order was shipped out on 03/15/2014 14:13:57 .
Please refund my money to my VISA account ASAP.
Thank You,
Charles Xavier
From Seller – FocalPrice Inc.3/17/2014 20:35 PDT
Dear Sir/Madam,
Thanks for your message!
FPGZF9SADTX7 was shipped out on March.15 with 5204906534.
The tracking info can be tracked at:
http://www.17track.net/IndexEn.html
Basically it need 7-45 working days to arrive due to bad weather, custom clearances when peak season is coming. Would you pls help us wait for some more days for its arrival if you still don’t get it?
Should the package cannot be found in your local post office, please feel free to contact us.
Sincerely yours’
Pan.Cao
From Buyer – charles xavier3/17/2014 20:46 PDT
Hello,
When I ordered the item RUSHon the 8th there was no indication that there would be any delay. In fact, you didn’t even ship the item until the 15th so weather wasn’t the issue. You forgot to get the order out in time. A clear error on your end. I could not wait any longer so when I didn’t receive the item by the afternoon of the 15th I had someone give me a ride to buy one at the Apple store. Please refund my money in its entirety.
Thanks,
Charles Xavier
From Seller – FocalPrice Inc.3/17/2014 21:18 PDT
Hope you can get it soon.
Pamela
Enter message:
what a shit experience..!!! don’t buy nothing,guys !! my phone is stopped at the italian customs since 2 months because focalprice diclared they sent supply devices in order do not pay the taxes !!!! fuck !!!