ETrade Supply is a multinational retailer of phone parts products and services with a commitment to growth and innovation.
Contact Information:
ETrade Supply International Limited
Address:
RM 703 Kowloon Building,
555 Nathan RD,
Kowloon,
HongKong
Tel: +852-30696827
Payment Methods: Credit Card, PayPal, Western Union, Wire Transfer
Shipping Methods: DHL, UPS, Fedex, EMS, HK Post
Domain Name Register Date: 2009-11-02
The best adhesive I’ve ever used. Repaired my phone using this adhesive over a year ago with no problems
It is a successful shopping with etradesupply,fast shipping and reasonable price,i have a repair shop,will buy in this shop again..
I bought a Nexus 5 display from them. after three weeks, without any kind of hits or anything, it just got cracked by itself from side to side of the screen, and the customer support wouldn’t recognize the damage due to bad quality product. Avoid their screens!
Worst place to buy parts ever. Purchased over night shipping…its now been 2 days and no sign of it leaving the facility.
Terrible, never again!
As a repair shop we need parts fast and the quality has to be the best, Etradesupply have been supplying for our chain repair store for a long time very satisfied! Also their variety is amazing always find the parts that could not find anywhere else.
I have been purchasing parts from Etradesupply for over 2 years now, their quality, packaging, customer service is excellent but most importantly they always have anything i need.
Bought a $180 USD LCD assembly. It appeared well packaged in perfect nick, the real deal. But within a week it broke, and I managed to get a replacement without too much fuss. The only real expense was return shipping, which was steep but definately better service than dodgy ebay sellers or the like.
This company is a big liar. The owner was from Mainland China instead of Hong Kong. As a Hong Kong people, we never doing business dishonestly like that. In its website tells people they have 101 to 500 staff but their office address in Kowloon only about 1000 sq. feet. How can a 100 people working in such small space? Furthermore, there is a fake picture in their website that try to show they own a big building with their own logo. How can you trust such a big liar? Never trust this ass hole from Mainland China.
$5 part and $18 shipping? That’s ridiculous. Better prices can be found after shipping, and with phone parts a good return policy is also a must. After reading theirs, I’ll pass thank you.
You have to watch out with these cheeky kents. Initially, I ordered the wrong lcd/display/frame for my Sprint Nexus S. Was offered a refund minus restocking fee and shipping to Hong Kong. Nah, I'm good. Found a T-Mobile Nexus S with a smashed LCD to put it on and that was good. Noticed there was no ETS stamp on it like most of their website pics show, probably because the LCD-mobo flex ribbon is too short. Keep that in mind.
Ordered the intended Sprint Nexus S LCD/display/frame and that went well enough. Got right on putting that part (NO ETS stamp, either, btw) where it belongs and I notice the flex ribbon doesn’t snap in place very easily (The T-Mobile one does.) and only the touch keys power up–not the LCD. They get back to me and tell me to fill a WPA form and to get pics of the issue and the ETS stamp. None to be found, conveniently enough!
I was offered a repair of the bum LCD at MY cost, but I demanded a refund or credit. Got a refund. Chewed them out for lax QC. Why not? Can’t put a stamp on a frame (0/2) and only 50% of their products sent to me work? That’s a failing grade to me! I guess this worked out, since I went over to TMobile, anyway. Anyone want a Sprint NS4G with a cracked screen?
These folks are hit or miss. If it works, great. If not, you’re just about SOL.
If I am going to pay about $150 with shipping for something they insure for $23, I better get better service than that!
Got my part shipped to Canada 4 days after I ordered. Samsung S4 LCD works perfect, exactly the same as my broken one. The also have “live chat” that helped me make sure it was OEM before ordering. Definitely get my parts from them in the future.
They claim to have brand new OEM, but believe me they are definitely not, I work in the industry and they have all clones and copies, I ordered screens and digitizers only to find they have been somewhat tampered with telling me that they have been refurbished. all the videos they have of their QC is fake, its just a quick act for the video. and when you try to place a negative review the Mods quickly stop it, contact you and ask you to work things out.
I ordered an LCD assembly for my GS II I777 from etrade supply.
http://www.etradesupply.com/oem-samsung-galaxy-s-ii-sgh-i777-lcd-screen-and-digitizer-assembly-with-front-housing.html
I had a very frustrating experience.
I received an assembly that was broken. One of the ribbon connectors was broken off. The ribbon was not adhered to the housing and the ground for the haptic buttons was not adhered as it would be on an OEM assembly.
I decided to return the part. Their return policy is that the customer pays for return shipping even if they send you a defective part and they verify it. Since they are based in Hong Kong shipping is expensive.
They verified that the part they sent was defective and credited back my original cost, but left me out to dry when it came to the return shipping cost. I declined to have them send me an additional part because I was afraid I would get another piece of junk that I would have to pay to send back. They did offer me a coupon for further purchases to ease my pain, but I will never use it.
In summary, I will never buy from them again, nor would I recommend them to anyone.
If you are buying a phone part, I hope this review reaches you before you order from this site. ALWAYS check reviews and website credentials before you order from them! Do NOT order from this website.
I broke my Samsung Infuse 4G phone a few weeks ago so I have been desperately searching for a decent-priced new LCD screen. After dealing with another website (and ultimately getting a refund because of some ridiculous reason) I found ETradeSupply.com.
This site is based in China (which I only discovered after I received some e-mails in totally broken English and checked my tracking info). I bought the screen (about $180) and paid $25 for expedited shipping (arrival in 2-4 business days). I got an e-mail the next day (AFTER the item had shipped) explaining that because I also ordered a battery, FedEx would not ship it, so DHL was the shipping carrier of choice. This means that since I received this notice after the shipment, someone just decided I would be fine with overpaying for shipping with some other company. Instead of even offering a refund to cover the shipping cost difference, they sent me a coupon code for $10 off my next purchase. As if I’m going to be using that website ever again.