Contact Information:
5th Floor East, 25 Building,
Central District of High-tech Industrial Park,
Shen Zhen City, Guang Dong Province, China.
Tel: +86-755-86329526
Fax: +86-755-26972706
Payment Methods: Credit Card, Paypal, Bank Transfer, Western Union
Shipping Methods: EMS, DHL, UPS, Fedex
Domain Name Register Date: 2003-04-08
i buy from pandahall for resale i started with them a few years ago with pandora style beads and bracelets i had good luck with them and made some money off them i now buy stainless jewlery from them and i also make some money off that , i will admit the service is horrible when i place an order i expect to wait 3 weeks to a month for your items i think they are just a catalog house and they have dozens of suppliers servicing them , i am pleased with most of the items they sell but some of the stuff is really junk so choose carefully and look at the photos
Pandahall is my largest supplier. I have been doing business with pandahall since I sold beads
on eBay. Overall,I’m satisfied with pandahall, though sometimes it takes longer time to receive my order. The price is low, and the more you buy, the lower the price. I’m a Platinum member, I can get 12% off discount.
Have just received a very large order from Pandahall, the quality of gemstones is fantastic, one item was not available, I chose to wait, 48hrs later they had the item and shipped. Great customer service all the time keeping me updated. Pandahall prices are very good, and the shipping costs coming from China within 4 days are excellent. The more you order the better value the shipping comes.
I just found out that they used my property to advertise theyr product with out my permision on ther store and facebook.
it is my intelectual property and my copy wriht.
I depent on my jewelry being on of a kind .
so pepole when you go to ther facebook and see jewelry ask your self is it some body design that pandahall is useing without permision. and is this hurting the artist.
and i have never been a costumer of pandahall
You get lured in by the inexpensive prices, but expect pay a lot to ship and have about 50% of the items either not as pictured, wrong item, low quality or broken. Customer service isn’t any help. The only way I’d order from them again (placed 3 orders with same results) is if they sent me a picture of what is actually being sent. Hope this helps!
I used to use pandahall a lot with work, most of the time they were great.
This is absolutely the worst company to deal with. Do not waste your time or hard earned money. I recently ordered 200 items from them. It took over a month for me to receive them. When they arrived 52 out of the 200 were broken. I contacted them and sent pictures, but they said the pictures were not good enough and wanted more. I took more and then they offered me a 50 percent discount for the broken ones. They wanted me to still pay 50 percent for broken items that will go in the garbage!! And they would not refund any of the shipping costs. What a complete slap in the face. These people care nothing about their customers, they only care about making money.
Sure, the prices sound good when you are perusing their site, but trust me…you will receive complete crap, be treated like crap and be very, very sorry you wasted your time, energy and money.
I am very unhappy with buying from Pandahall. Everything is taking far too long and the answers are always please be patient or please have understanding….
No it is not OK to sell things where 25% is not possible to get (they tell you after weeks) then you have to choose “replacements” and pay them and the payment never arrives to their bank. This process takes forever. I have lost my patience!!
I placed an $18 order 11 business (16 regular) days ago and have not yet received my purchase. VERY frustrated! I have gotten no responses to my email inquiries about this, either. When I try to “track” my order, I cannot do so because I have not been given a receipt – or label number – that the USPS requires for tracking. I am not impressed at all.
Ordered $18 worth of items 16 days ago….was told shipping would be 7-10 days. I am still waiting to receive my order…
Also, I cannot “track” my order at all because I haven’t been given a “label number” yet to use with the USPS. Very frustrated.
I’ve ordered from Panda hall before and I’m done with them. Every order is horribly late. You sometimes have to wait months because everything you order is out of stock. The quality of their goods has been in a downward spiral. With my last order, they made me wait two months for my items because they were out of stock. Then, when I finally got the glass cabs and beads I ordered, all the glass cabs were broken or defective. They jerked me around for about a month, made me send pictures, and offered me a 15% refund. They said they would give me a refund if I mailed them back. I had previously asked if I had to send them back and they told me “no” and that it was O.K. to throw them out, so I did. After complaining, they offered a 50% refund. At this point, I just wanted to be done with the whole mess so I agreed to it. They told me they weren’t refunding me, but giving me store credit for $40.00 that I could use for a future order. My items cost $128, so $40 wasn’t even close to fifty percent. They then said they would give me the full 50% in store credit. When I went to check my account, I found that they blocked my IP address and I couldn’t enter their website anymore. I have spent thousands with this company before. You’d think they’d want to foster repeat business, but I guess screwing me for $128, at the expense of thousands in future orders, makes better business sense to them. Unbelievable! Horrible company full of thieves and liars.
They never have what advertise It takes at least 10 times as long to get the goods as they advertise. They have a very poor service
I would never recommend buying from them
Just terrible
I ordered 1.200m of black ruber cord. Price of item was low but shipping was 4x price tag. OK. I received e-mail stating that they are out of this item and they offered choices: apply toward new purchase or refund. I chose refund. My total was $66.00 and they would refund me $24.00. I was spitting mad. Still fighting them.
I think Pandahall have a great collection of tibetan style pendants and beads. We are very happy with the way the communication is going between pandahall and us. They are always correct and nice and we are really happy with the services. The ceramic of Pandahall is very great our customers really like the pearlized beads.