Modlily is an online cheap fashion clothing wholesaler, which is located in Shanghai, China. On Modlily.com, you will find thousands of products offered at incredible prices. Modlily.com offers fashion clothings, latest style shoes, bags, jewelry, and lingeries in different occasions, shipped worldwide.
Contact Information:
Address:
C212 ROOM, 612# Building, Shangchuan Road, Pudong district, Shanghai, China
Tel: +1-213-985-1058
Payment Methods: PayPal
Shipping Methods: EMS, FedEx, Airmail
Domain Name Register Date: 2014-10-11
My only advice is: DO NOT ORDER FROM THIS HORRIBLE COMPANY! Their clothing products are cheap and not sized within size charts. When you receive your order, there is no invoice or order number so of course when you want to return your crummy merchandise that was so lovely depicted on the website….you are screwed. I have emailed several times for instructions on how to return so I can get a refund and NO ONE IS RESPONDING OR HELPING. P A T H E T I C Company
THIS IS MY REVIEW MODLILY SUCKS I ORDERD MY SWIM SUIT ON THE 19 OF MARCH AND I HAVE NO ORDER AND NO HELP WHEN I GO TO THERE WEB SITE THEY TOOK MONEY OUT OF MY ACCOUNT AND I LOST MY SHIPPING NUMBER THEY JUST TOOK MY MONEY
Still trying to find out the status of my order. Can’t do online chat it is not a chat, gave all the information and they never responded to my email. Called them and they hung up first time and left me on hold so long the next time I had to hang up. Planning on calling the better business bureau on this company!! Stay away from them unless you want to throw your money away!!!
Wow, wife found this site and looks like a great USA place…WRONG it is in China. Paid with PayPal and waited 6 days to check on the order. said processing for 11 days and the LIVE CHAT is NOT LIVE but a questionaire. Took a few days to get back with me. Horrible CS dept. NO Phone # to Call. Tried to cancei and couldn’t get a reply so I Filed a Claim with PayPal. Still pending outcome but as soon as I filed the next day they said it shipped. Liars and Sneaky business practice. Still in China 5 days after they said it shipped. STAY AWAY from this Company !!!
This company is a total rip off. Same complaint as all of the above. Merchandise way to small and it takes forever to get here and I need to return this crap and no one will answer my calls or let me submit a ticket. So I guess I am also stuck with my merchandise. Steer clear of this website
I bought some clothes that I need to return and it didn’t have any receipt in it, I tried to contact someone from this company and the phone number is not in service and the contact us does not go through at all. So I am stuck with the clothes. Very disappointed.
This company is the biggest rip-off!! If you get something you better hope its the right size or something you can live with. There is no recourse if you don’t like it to send it back. It goes all the way to China and it costs as much to send it back as it did to purchase the clothing in the first place. The clothing is poorly made, the colors are nothing like as described and the size charts aren’t right. I will never buy from here again.
Shipment took 6 weeks to arrived and sizes are ridiculously too small. I am petite and wear a size 4. I ordered 4 bathing suits size small, and each looked like they were measured for a child. The quality is terrible, but I suppose when you spend $100 for 4 bathing suits, you get what you pay for? After reading the numerous bad customer service reviews and difficulty obtaining a partial return, I just threw them in the garbage where they belong. Lesson learned. I wish I would have read the reviews before I ordered.
DO NOT BUY FROM THIS COMPANY – THEY ARE IN CHINA AND THE ITEMS ARE SO SMALL YOU CANNOT WEAR THEM AND THEY DO NOT WANT YOU TO RETURN FOR CREDIT TOLD ME TO SELL THEM ON LINE WHAT KIND A CRAP IS THAT.
GARBAGE! CROOKS!!! COMES FROM CHINA AND IS NOTHING LIKE DESCRIBED. TOO SMALL. CHEAP FLIMSY MATERIAL. DISHONEST COMPANY. DOULBE CHARGED ME HOPING I WOULD NOT NOTICE. THEN WOULD NOT ACCEPT MY RETURN. STILL FIGHTING WITH THEM 8 MONTHS LATER AFTER SPENDIN $23 TO SHIP THE GARBAGE BACK TO CHINA. LESSON LEARNED!!! BUYER BEWARE OF THESE CROOKS!!!! THIS IS NOTHING BUT A BIG SCAM.
Very disappointed buyer! I got some clothes a couple of dresses , coat and sweater —i look and the size chart and got my size.. beware to to small, the real sizes are not listed right. when i when to return them they are making my paid return shipping to china PLUS the only gave me a 60% refund out of my 165.oo i spend I waited 6 weeks for this oder to ship ands excited to receive new clothes … this is a rip off company .. think twice before ordering. just trying to save you some headaches with this place– I am afraid to ever order from china again… thanks bonnie
I was scammed as well. BUYER BEWARE!!!
I’m still waiting for a top I ordered. After many emails I’ve been told it’s in transit, held up at customs, still in transit and coming, do I want a partial refund for my loss?? No, I want a full refund for my so-called loss. This is ridiculous. The odd thing is I ordered from them before and received the items, they all fit. I’m a small size but ordered bigger and they were good. Now this…terrible customer service. And you can’t deal with them as they don’t seem to have a command of English at all. Even if the order would come, I might not be so upset. Do NOT order from this company. You are warned.
Horrible service. I ordered a dress from Modlily.com. it took forever to and when I tried it on it was WAY too small. I tried submitting a “Ticket” on their website but still have not heard from them.
I will NEVER order from this shabby company again.
IT IS A SCAM. THEY IGNORE YOU ON PURPOSE THEN SAY YOU ARE PAST THE RETURN DEADLINE. STILL FIGHTING WITH THESE CROOKS 8 MONTHS LATER!!! BUYER BEWARE!!!!!!!
I would not recommend this store to anyone. I ordered about 8 items; only 2 items fit even though all the clothes were suppose to be the same size. When trying to return the clothes that don’t fit, I discovered that it takes several attempts to get a Return Authorization Number and the address. And more importantly, I discovered that they (Modlily) takes 40% of the return. Out of the 60% left, you have to pay for shipment and any taxes and duty in China….what is left? I wish that I had checked on the reviews prior to ordering.
The item took two months to get here. The fit is terrible, not even close. When I copied & pasted the order number to “chat” online, it rejected the very order number listed on my order as invalid. I’d have to pay shipping to return it and get a refund, not worth it. I won’t be using this company again.