Micwell is an online apparel retailers, operating throughout the United States and Europe. Micwell offers a wide array of national, private and exclusive brands with style and quality at smart prices. Micwell brings you the most gorgeous bridesmaid dresses, prom dresses, homecoming dresses, formal dresses, sexy mini dresses, cocktail dresses and evening dresses at affordable price.
Contact Information:
BEIJING MICWELL TECHNOLOGY CO. LTD
Address:
Beijing, China
Tel: +86-10-84786185
Payment Methods: PayPal, Wire Transfer, Western Union
Shipping Methods: FedEx, DHL, TNT, UPS
Domain Name Register Date: 2010-02-03
DO NOT BUY FROM MICWELL,
I ordered prom dress for my daughter, got the dress but the zipper hard to close because the zipper did not place right , they told me to use soap bar or candle to make it smooth, I did and still hard to close. Then they told me to send pictures, I did. I had to buy another dress for my daughter from Macy’s, and I told them we just want to return the dress because we are not satisfied with the product. This is what they told me
“On May 22, 2013, at 21:11, Chung Annie wrote:
If there is nothing wrong with the dress, you just personally don’t like it. Then I am so sorry to tell you that return is not an option. Because Fabulouspromdress doesn’t have dresses in stock, all our dresses are custom made for you. So we hope you would like to measure carefully and get the gorgeous dress fits you!
So if any of you try to get refund from them, don’t count on it. Please let everyone know to not to buy any dress from MICWELL.
DO NOT ORDER FROM THIS COMPANY. My prom experience was ruined due to this company. I ordered my dream dress months in advanced and paid for “express tailoring”, just to ensure that it will arrive on time. The first time I ordered it without the express tailoring and the expected arrival date was a day after prom. I changed my order and even emailed them to ensure that it will get here on time. They told me it would be there at least a week before my prom date. I checked the mail everyday. I continued to email the company, since that was the only form of information I had for them. They lied and kept telling me it was on the way. I wondered why it was taking them so long to respond to one simple email. Until finally a day before prom, I received an email saying that they regret to inform me that it was JUST shipped out and should be there in a few days. I was devastated and demanded a refund. I told them they can keep the dress; I don’t need it after my prom date. They said, “well maybe you’ll consider using it for another event” or they can give me a coupon for my NEXT order. I told them I would never do any form of business with them ever again. I had to threaten them by destroying the reputation of their company in order to receive a guaranteed refund, upon their arrival of the original dress. I had to find a new prom dress a day before my prom! Nothing special was left by that time. The dress finally got here a week or two after. The dress came after the expected arrival date WITHOUT express tailoring. It was hideous!!! It looked like a cheap imitator of the picture! I wouldn’t be caught dead in that terrible dress. I sent it back as soon as it got to my house. I just don’t want anyone else to go through everything that I had to endure. Then from there they took a while to refund my money, even after they received the dress. Micwell has terrible customer service and was the worst company that I have ever experienced! If you’ve already ordered, cancel it! I learned my lesson.
This company makes cheap knock offs. I couldn’t wear my dress due to its poor craftsmanship. I wasn’t the only one, my friend who bought her dress at the same time couldn’t either. The stitching, the slit, the fastenings, the waist and more- the dress has no value in that condition. This dress couldn’t fit anyone because of the disproportional measurements. No one should buy a dress from this site ever. I have lost $200 and I will never see it again. And yet they offered me a $10 coupon as if I were to buy from them again. It is ridiculous how much they can get away with and take your money. I have sent the dress back and they claim they did the right measurements even though it wasn’t at all. What they claim to give me back will not even cover shipping.
I ordered a Homecoming dress for my daughter and measured to make sure of the exact size. First the shipping was delayed and I received an email asking if I still wanted the dress. I replied yes and that should have been my first clue. When we received the dress and tried it on, it did not fit and I took to a local tailor to see if it could be let out and there is not enough. The measurement is not what we ordered and when I sent an email to return or make right they keep asking for pictures and I have sent 7 different pictures and they still say they are wrong. I have asked for return instructions and they refuse to send to me. Very disappointed with the service and have a dress that cannot wear. I have contacted my credit card company to dispute the charge as they are not responding.
DO NOT ORDER FROM THIS COMPANY IS A SCAM!!!!!
I order a prom dress for my daughter. Emailed customer service to with her measurements to confirm the size and to ask about the color on the picture since it was not included in the color palate. The dress came 4 weeks later too small and the wrong color. I emailed them immediately and they asked me to send a picture of the dress to confirm it was the wrong color. I send the picture together with all the email exchanges. They asked to send more pictures!!!!!!! Like one picture was not enough to determine that the color red is NOT peach…. After another series of email exchanges they offer two options.To keep the dress and they would reimburse me $30 (the dress cost was $199). or to send it back and after careful inspection to determine if the dress was damaged at all they would reimburse me the money. I had to send it back Federal express and provide a track number. Well, I went to FedEx to mail the dress and it would have cost $169 to send it back!!!!!!!! It was a no win situation. In addition, the quality of the dress was POOR POOR POOR. DO NOT ORDER FROM THIS SITE is a nightmare.