1/5
(based on
4 user reviews)
Fashioninthebox.com offers wedding dresses, bridesmaid dresses, cocktail dresses, evening dresses, wedding shoes, etc.
Fashioninthebox.com is the online wedding dresses shop featuring wedding dresses and bridal gowns etc.
Contact Information:
Address: N/A
Tel: N/A
Payment Methods: Credit Card, Western Union
Shipping Methods: EMS, UPS, DHL, TNT
Domain Name Register Date: 2009-01-07
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This place is a disaster. This Company apparently did not even exist until a few months ago. I tried to order a dress for my daughter and both times, the site gives you a “thank you for your order” and a confirmation number but the next day – surpirse! an e-mail saying your payment was declined. NOT that your card was declined becuase that woudl mean they actually tried to run my card which my bank confirmed they did not do. There is NO phone support – period. Only “Live Chat” which basically means you send an e-mail and they will answer it within a day or two. The e-mail I received asked me to send money via western union to an individual in Bejiing, not to the company. I would stay away form this site and anyone associated with it.
the bad part is that I read all of these reviews before making my decision to buy the dresses. I know that is was because of how cheap they were. First off, thier cutomer service sucks. How could you not have any phone access to your customers? I received my dressed within 30 days I was appalled!!! The dresses came in a vaccumm sealed bag. 3 DRESSES CAME IN A VACCUMMED SEALED BAG SMALLER THAN A BEACH BALL!!! i ordered a flowergirl dress a size 5t and it looked like a 8 in little girls. My dress looked like it was made out of some sort of shower curtain material. It looked like it came from the dollar store. Like the tailors tried to make a replica of the dress but did it in a very cheap way. They added an uneven tail and the from of the dress had a pouch in the front. The dress was also a bleach white color. i mean i was horrified but then again it was also expected after reading your reviews. I WOULD NEEEEEEEEEEEEEEEEVER EEEEEEEEEVER RECCOMMEND THIS SITE TO ANYONE!PPL REALIZE THAT ITS SO CHEAP BCUZ THE PRODUCTS ARE SO CHEAP!
Ordered bridesmaid dress, it was NOT embellished with rose appliques on bust as shown AND AS WRITTEN DESCRIPTION, it had hot pink sequins instead (on a red dress?)! Noone will answer the email requests for an RMA, as we did EXACTLY as were instructed on the website for return. The dress arrived wrapped in silver duct tape packaging which was odd, very wrinkled. Fabric is like a crunchy newspaper, I did not expect a 1000 dollar dress for 110 dollars but it doesnt have the bustle finger holder, nor the train for that matter! The zipper arrived broken and noone will get back to us, pictures, emails (multiple times). The size four was so small on the bust area that even when I took it to the tailor to have it fixed, it was so big in the waist but so RIDICULOUSLY tight in the bust area there was no fixing it! It would have cost more than I paid. NO CUSTOMER SERVICE, NO RESPONSE, NO NUMBER TO CALL, NO ANSWER TO EMAILS, BAD QUALITY, BAD SERVICE (EXCUSE ME, NO SERVICE) THEY TAKE YOUR MONEY, SEND YOU WHATEVER THEY WANT!!! I know the prices are unbeleivable, but trust me…there is a reason why!!!!!!!!
Ordered a dress for flower girl. It was a size 6 for a 6 year old, thinking it could be taken in if need be. It was 5 months ahead of the wedding, therefore, hated to measure her to size. It was SOOOOO large. It was like a girls 10/12.
I emailed and asked to have it exchanged and I would pay for shipping, and they refused. I searched and searched on their site and at teh end of the return policy it does state that there is no exchanges if you order the wrong size. I ordered a size 6 for a littel girl and a woman could have worn it. I felt as though it was very misleading. I wrote a dozen emails back and forth. They ignored my request to replace the first dress with free shipping if I paid for a second dress. There is no phone number to verify the best size, etc. It was very frustrating, and now I have 2 dresses! On top of this, it comes in a package with tape surrounding it and folded so tightly, it is wrinkled horribly on arrival. The packaging is ripped to shreads to just open it. I was extremely dissatisfied and I expressed this. I gave them every opportunity to make this up to me in some way, and nothing was done. If I could have ordered the dress from another site, I would have. I sugested that they post teh return/exchange warnign before final approval of order, and my suggestions were not even commented on. You get 1 email per day and it took days to find out that they woudl not do anything. I had ordered the replacement in the meantime. VERY UNHAPPY. π Rebecca