DinoDirect is dedicated to enabling all customers to enjoy the manufacturing price with local service of global products. With technological innovation, DinoDirect offers global customers more types of global products, and at even lower prices.
DinoDirect is a huge online shopping store for cool gadgets, Car Accessories, Phones Accessories, Cell Phones, Computer Accessories, Consumer Electronics, Led Flashlight, Holiday Gifts, Security Camera and Games Accessories. Shop now to take advantage of the lowest price and Worldwide Free Shipping on all items.
DinoDirect.com is a cross-border online store with millions of active customers from more than 200 countries. DinoDirect is committed to becoming the best reliable marketplace on the net by offering high quality products with the widest selections, reasonable price, worldwide free shipping and superior 7×24 customer service.
Coupon Code:
Get 10% off for your order at Dinodirect.com
End Date: 2016-09-30
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I purchased a dash cam from DinoDirect online on the 10th December 2016 USD$43.98 and they failed to send it. I gave it two months as the shipping from China can take two months. The beginning of March I opened up a case on their website and on 2nd March 2017 I they emailed the following.
“Thanks for contacting us,
The product you ordered is in high demand and we are also waiting for the supplier to send stock to us.
Will you pls kindly wait a few more days?
Appreciate your understanding.”
. On April 4th 2017 I managed to get through to them on online chat (They no longer answer chat). I was told that the refund would take around 10-20 business days. In the last two weeks I have sent messages to their online case system and emailed them and have not received a reply.
DO NOT BUY THERE. VERY DANGEROUS.
I paid for a phone more than 2 MONTHS ago.
1 month after my first claim they sent me an e-mail telling that the item cannot be delivered “for security reasons”… but they continue to offer it in the front Webpage.
DynoDirect NEVER REFUND MY MONEY, NOR SENT MY phone.
Nobody answers my daily e-mails to cscenter@dynodirect.com and they started blocking me in On-Line Chat help.
I have dozens of e-mails proving what I’m saying. It used to be a good place, but has become a scam during the last year.
Order: PCGERR0NW2-DD
DO NOT BUY THERE. VERY DANGEROUS.
I paid for a phone more than 2 MONTHS ago.
1 month after my first claim they sent me an e-mail telling that the item cannot be delivered but they continue to offer it in the front Webpage.
DynoDirect NEVER REFUND MY MONEY, NOR SENT MY phone.
Nobody answers my e-mails to cscenter@dynodirect.com and they started blocking me in On-Line Chat help.
Order: PCGERR0NW2-DD
Hello, I had bought two tablets with flash deals. The two orders (35895660-DD and 62231K5K-DD) were in stocking up status since December 1st. They say that normal items need 3 days to be shipped. I have asked them and now they say that the items are out of stock.When I bought the items they were in stock.I have bought other times on the internet and this has never happened to me. They propose to me to choose another item I like. I can see the same items in their web but with a higher price. What happens with the deal? I think this is a fraud. I think they announce great deals but after paying they say that items are out of stock. I have lost other chances on black friday and cyber monday. I have asked for the refund of all my money and I have got it.
I think they are not a serious company. I have never seen this before.
The flash deal is a fraud. I have my money back after 10 days waiting for stocking up but I haven´t got the tablets I needed. Now I will have to pay more money for them.
VERY BAD COMPANY
Regards
Sorry for the inconvenience caused to you.We have solve your iuuses ,please check your email .
Nice website, nice products and satisfactory customer service
Thanks for shopping with us !
We will do our best to give all the customers the best service!
Regards!
That is SCAM site…. He stolen from me 400$
Product not fit for its intended use. Product crashes, freezes, and records blank footage, has no real infrared & does not work at night as described,.
Could not get resolution with Dino:. They would not provide return address and RMA|. Even if they did, cost of shipping back to China is double the item’s value. Exchanged over 23 emails with Dino and could not get them to give a refund.
Paypal would not resolve because it was past 45 days. BUT THE ITEM DIDN’T ARRIVE UNTIL 60 DAYS AFTER the order.
Bank would not do a merchant charge back because I am still in possession of the item.
What to do?
I have ordered a number of items off Dinodirect over the last year, for myself and on friend behalf.
The first few orders were processed a little slow but was expecting this after reading some posts.
The orders Ive placed in the last few months have been very bad . Partially shipped or not being shipped at all. Getting on to customer services is a waste of time .
I got so fed up I tried Pandawill , not lucky there either .I had to open a paypay case to get refund .
So if your prepared to get a few ulcers and hair pulling , order away .
Dear customer,
We dofeel sorry about the inconvenience we caused to you. Due to some item’s weight and orther reasons, the items only can be shipped out by several packages. And please contact us if you have any questions. We will offer you the reasonable solutions.
Regards,
Dinodirect