DidoBridal.com is an online wedding apparel website that sells wedding dresses, prom dresses, and other special occasion dresses. DidoBridal provides complete one-stop shopping for all brides, bridesmaids and all special occasion events. There is thousands of products are offered at dramatic discount or incredable wholesale prices.
Contact Information:
Address:
Shenzhen, Guangdong, China
Tel: +1-718-285-6502
Payment Methods: PayPal, Western Union
Shipping Methods: UPS, DHL, EMS
Domain Name Register Date: 2011-07-05
I am absolutely gutted about my order – it is the totally wrong shade of purple! I have received my dress today.
I order it in 25 regency purple and it is a totally different shade – it is exactly the 01 purple, really bright and not the plum shade I was wanting at all.
I can’t have or use this dress as it is in my wedding – I haven’t even taken it out of the bag properly let alone try it on – can someone please advise if I can send this back and get the dress in the proper colour?
My schoolmates and I have buy 5 homecoming dresses for our terrific back to school, WOW, when we received the dresses, it is really impressive, we like them so much, I will recommend didobridal store to my other friends. thank you
Note:
1) The reviewer Lina uses a China IP address.
2) The reviewer Lina uses an email account provided by one of the most popular Chinese free email providers.
I hsve bought my wedding dress, 4 bridesmaid dresses and two flower girl dresses, awsome, just like the pictures, and customers’ service is really sweet, I like this store, Will back to get my occassion dresses.
Note: The reviewer Shaley uses a China IP address.
BEWARE!!!! This company is a scam. My wife recently ordered a dress from them & received a dress that was not even close or even made right. We tried to return, but they will not reimburse our money. Horrible customer service & complete cheat. So please stay away!
Dear Jayson Ulrich,
Firstly sorry for the mess.
For the dress you said wrong made, please kindly offer us customer service the evidence to confirm with the factory,once this was confirmed as wrong because of us, we would provide you a reasonable solution. Hope you can understand.
Waiting for your earlier email to service@didobridal.com at your convenience.
Your patience and understanding will be highly appreciated.
Regards,
Didobridal CS
The dresses arrived late for the event. Even though I had paid for a rush delivery. I tried to return them and speak to customer service. They gave me a run around for months and would not give me an address to report them to the better business. Dont buy from them.
Dear Tabby,
We feel so sorry for hearing about this.
If you have the certain delivery date,and we don’t do as what we promised you, we would be responsible for it. But please kindly send us the email and offer us the order number and we will check it once again try our best to fix it well.
Your understanding will be hihghly appreciated.
Regards,
Didobridal CS
I ordered four bridesmaids dresses from Didobridal and the sizing was all wrong as well as color except one. So I had to reorder as no one ad Didobridal would return my calls. When I received the second order (going with the same color as teh one correct dress as first order becuase we knew we liked it) the dresses were all damaged and way wrong in color. They addressed the color explaining that different dye batches may result in slight color difference. I had supplied a picture of wrong color and damages to them, they completely ignored the damages on dresses then blocked us from email and they do not return calls when I leave message!