Online shopping for cool gadgets at the right price. Buy cheap computers, electronics, car accessories, cellphones, iPhone, apparels and home gadgets on DealExtreme, free shipping for all orders.
DealExtreme.com, which was founded in 2006, has offered to sell 40,000+ different gadgets of all types from the world’s smallest bluetooth adaptor to big helicopters. DealExtreme has made every endeavor to find the most attractive and amazing products for its customers all over the world.
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End Date: 2017-10-16
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DealExtreme COMPANY HAS MANY PROBLEMS WITH THE DELIVERY OF GOODS ORDERED.
I ordered Network Adapter on January 29, 2017, I paid the same day, the Network Adapter was sent on February 16 and I did not receive what I ordered and paid until today.
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The fourth day forward to working with my money in the DX but to no avail.
Twice I was chatting, a lot of time writing tickets in the forum, but promises to return.
BAD BAD BADly service of DX
I do not recommend buying goods from them!
The entire organisation, staff, communication, are screwed. I won’t bother to explain every single details. Utterly shameful.
WARNING SELLER NOT SERIOUS STEALING MY MONEY.
I BOUGHT AN ITEM 5DOLLARS SINCE THREE MONTHS AND NEVER RECEIVED.THEY DONT WANT TO REFUND ME I ASKED BY TICKET AND LIVE CHAT MANY TIMES BUT THEY ALWAYS SAID TO ME TO WAIT ONE MORE WEEK SINCE TWO MONTHS EACH WEEK
TAKE CARE OF YOUR MONEY THEY WILL NEVER REFUND LOST ITEMS
Compre una Tablet, se demoro 2 meses y no quiere prender, los técnicos que he consultado me dicen que puede ser porque se quedo mucho tiempo sin prender y DX no me solucionan nada, me canse de respondedles lo mismo y al final me respondieron: el tiempo de controversia ya se termino, o sea me robaron, me estafaron no responden eso de la garantía es pura mentira, no es recomendable comprar allí muy lentos e irresponsables.
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Products may take close to 2 months to be received.
The customer service is as useful as tits on a nun.
Compre 3 productos en Diciembre 07/2013 y hoy 31 de enero 2014 aun no he recibido lo comprado.
I’ve shopped at DX for years now. They’ve never failed to deliver an order once. Always keep in mind that “you get what you pay for”. Some of the good their broke, or did not work right, but their return/replacement process is one of the best I’ve ever seen. Shipping can be a bit slow it usually takes 2-3 weeks, but that’s pretty much normal for oversea’s shipping.
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I purchased a $153.99 from DX in November 2012.
the phone worked great but died in March. DX authorized a RMA and a refund. I have been waiting for this “refund” since 1 April. DX promises to refund the money in “3 weeks”.
Today is 24 May 2013. That is more than “3 weeks”
PayPay was notified last week. They do not seem to be concerned that DX STEALS, money from PayPal
customers. I have asked PayPal discontinue allowing DX use PayPal customers for transactions. Theives do not need easy access to
customers who TRUST PayPal to do a better job of policing sellers with reps of THEFT and FRAUD.Scam is not a legal term, THEFT and FRAUD via the internet are.
I ordered 4 products from dx.com. After 10 days I got notified that some items were not available in their store even though they took the order. But they didn’t informed me which items. Instead asked me, which items do I need and if I can wait another 7 days.
I told them the most important items I needed and in reply they asked me if I can wait 14! more days.
Since they were already late, I requested them to made a change in my order, which they even didn’t care to give an answer and I was waiting for an answer for a week. In the meanwhile they send a partial shipment of the two items which I have not yet received after 25 days.
Then I told them to cancel the order for the rest of the 2 products as I couldn’t wait more. But they never answer to my response. When I tried to open a new conversation from their system, it told “you have an existing conversation that need to be closed”. But they never answer to my question, so I had nothing to do except checking the status every now and then and get angry.
5 days after telling them to cancel the order for the rest of the items, they send another partial shipment. And its again a singe product. It means, this shipment might take another month or even more, I have no clue. They gave a tracking number which doesn’t work anywhere. Not even in the system they mentioned.
So far, they claimed that they have sent 3 items, but after 25 days of waiting I have received none and I got no clue when they will send the 4th item. When I order the item, it was written that the usual day for shipment is 5 to 10 business days.
I paid through paypal and requested them to cancel the order but they didn’t care to cancel it even giving a reply to my request. This was my first and last order in dx.com. I am so so ……. angry with their service. These people are cheating with the customers. Never buy from them if you care about time and money.