4.8/5
(based on
5541 user reviews)
Banggood.com is one of China’s leading e-commerce platforms, offering wholesale products with competitive prices, including Mobile Phones, Tablets PC, RC Toys & Hobbies, Apparel & Clothing, Video Games, Lights & Lighting and so on.
GUANGZHOU BANGGOOD NETWORK CO.,LIMITED (or Banggood for short) was founded in 2004, specializing in computer software research and development, and foreign trade e-commerce. The Banggood company headquarters lie in Guangzhou, a thriving city in Southern China. Banggood is a rapidly growing online store, which offers high quality wholesale products with competitive price, including Cell phones, RC Toys & Hobbies, Apparel & Clothing, Video games and so on.
Contact Information:
Address:
Room 407 HaoQuan Building, Jichangdongmen Road #1
Jingtai Street, Baiyun District
Guangzhou, Guangdong
China
Tel: N/A
Payment Methods: PayPal, Credit Card
Shipping Methods: EMS, DHL
Domain Name Register Date: 2008-11-30
Lady watch, Bracelet watch, Coupon watch, watch tool
End Date: 2017-10-10
I’ve been buying from Banggood for a while now and have had a great experience and excellent shipping. My last order was during Christmas and after about 12 days of tracking not showing movement I requested order. They told me the order had been shipped and asked if I wanted a refund or could wait another 5 days and check with the local post office. I decided to wait and checked with the post office. They could not find the package. After telling Banggood they promptly gave me a full refund. This is the great kind of customer service I look for when ordering online. I will continue to be a loyal customer as I know sometimes these things happen and it’s good to know Banggood will take care of it the right way and fast.
Product was not received after 2 months, and Ada in Customer Service agreed to replace it without hassle.
Product was not received after 2 months, and Ada in Customer Service agreed to replace it without hassle.
My problem was solved on
Service à la clientèle très bon
I love ordering from Banggood. The prices are great and they have unique items. I recently worked with them on a lost item and they happily resolved the issue.
I ordered a soldering. It was made from good materials, after using it for ~3 months I am contented. Fast delivery and the price was also good.
Good sneller. About 75+ orders and very Good costunerservice. Any problems? Contact them with livechat or email. They give Good solutions.
Received refund as soon as I reported that shipment didn’t arrive. fast customer service.
recently I didn’t receieved 2 itams but I received great service! banggood just re-send 1 of them and re-fund the other. excelent customer care!
Shipping from China to U.S. can be unpredictable, but when my package was lost at no fault of Banggood they refunded my money. It took several days for the refund to be finalized but BG did an OK job communicating with me at least once a day. The live chat was helpful too. Only reason its not a 5 star is that is took multiple emails/chats to get the issue resolved. Can’t beat their prices!
I ordered an RC car from Bandgood which never arrived.
I sent them an e-mail and they sent me another one as soon as possible. I received it yesterday. I thank Bandgood for their speed.
thanks
Hervé
I’ve been dealing with banggood for the last few years and can say that the overall experience is quite great. Good communication, great after sale service. However, by far, the best experience occurred last December, I’ve had bought a bluetooth speaker and it got damaged with no reason after a few usage, then I sent them an e-mail regarding the issue and they offered me a refund of 40% of the value, then I refused as I wasn’t satisfied with that value. After a few e-mail exchange, they sent me a brand new speaker. This was the kind of after sale service I expected and it made me recommend them to everyone who asks me about online stores that I trust.
Although there was a big delay, I had a great communication with banggood. I was aware of the shipping process all time long and finally received my item as expected!
Headphones are just wonderful, sent quickly, the order came even faster. Order will not regret.