TableclothsFactory.com is the manufacturer of linen products such as Tablecloths, Chair Covers, Satin/Organza Sashes, Table Overlays and other high quality linen products. TableclothsFactory.com has factories in China as well as a warehouse location in sunny southern California. Tablecloths Factory carries all the trimmings you need for your tabletop décor including fine tablecloths, organza sashes, satin sashes, table overlays, linen napkins, table runners and much more.
Contact Information:
Address: N/A
Tel: N/A
Payment Methods: Credit Card
Shipping Methods: UPS, USPS
Domain Name Register Date: 2009-01-16
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I carefully picked out linens for Easter and a proper mailing time to receive them in time. Today I checked for the arrival date and my account’s order said everything was processing. There is no phone number to call! And, the online chat is beyond frustrating.
Basically I was told that an email was sent to tell me that one items was out of stock and to respond to the email as to what I wanted to do. I never got the email and it was not in Spam or my Trash. When I asked to have that resent to me, they sent me a brand new out of stock email. When I asked to have the original email forwarded to me that would show the original date sent, all of a sudden their system wasn’t working right now and they were unable to send it.
They wanted $16 more for a 2-day shipping difference to get the order before Easter. The best they could do was lower that to $10. At first I accepted, but as it became apparent that they had lied to me about the out of stock email, I cancelled the entire order and now have no linens for Easter and they couldn’t have cared less. When I told them I would write an unfavorable review, here is the response:
Eileen: Ok your order has been canceled, refund has been processed
Eileen: Is there anything else I can help you with?
Eileen: Thank you for visiting. Happy Shopping!
Classy Eileen!
I am an invent Planner and have been using Tablecloth Factory for more than 3 years,I am very satisfied with their products,shipping is complicated for last minute purchases,so I suggest shopping at least two weeks in advance to get a good deal.
Happy Decorating
Do not buy there!!…my organza sashes were supper uneven short….thin and not as long as they describe online….tableclothsfactory.com no no no
description was 7 1/2 inches wide x 108 inches….came in the mail not quite 7 inches wide if that,,,and barely 96 inches…i talked to “Lucy” online..and this person said they would refund me 10% off my order…I just wanted nice sashes…I thought for sure they would
re send a few for me…….at the end the person was rude.
I should have googled the reviews first….save yourself …..go to another web site ….!
I’m at that dreaded moment of regret that I didn’t check out the reviews before ordering. We ordered satin chair covers and after setting up the banquet saw that they were not what was represented on the website. Many were too wrinkled and/or had tears at the seams. We washed them per instructions in hopes of smoothing them out. Washing did not work and many more now had tears after one wash (and we washed only 3-4 at a time). So, I opted to chat (email or chat is the only way to communicate with this company–red flag!) to find out how to return or exchange and after slow repsonse, ended it when I received this comment, “Out of millions of customers, we will have some unhappy/unreasonable customers. We try to make all customers happy, but some are beyond reason. Also competitors write bad reviews. You can browse for any company on the internet and you will get more or less then same thing…” Really? I don’t think I am unreasonable or beyond reason and this is certainly not an appropriate response. Click on another vendor or Buyer Beware!