EveAllure.com is an online shopping website for wedding dresses, bridal gowns, women dresses, lingeries & underwear, jewelry, bags, shoes and casual clothes.
Contact Information:
Address:
N/A
Tel: N/A
Payment Methods: Credit Card, Western Union, Wire Tansfer
Shipping Methods: DHL, UPS, TNT
Domain Name Register Date: 2010-08-13
Hi, I ordered my wedding dress but I think they stole my money, I got the confrimation from the bank that they got it, sent them the evidecne. They say that they do not have got the money. Now even their webpage disappeared, I can not find it anywhere. My wedding is on 25th January, I do not know if I will get the dress till then, I am really worried :(.
quality poor, customer service was horrible, returned my dress to address listed on packing slip and confirmed tracking that they rec’d dress. They claim it was wrong address, so now they have my dress and kept my money. I would highly recommend that you NEVER purchase from them.
I bought a blue bridesmaid dress from eve allure. I should say they are so beautiful. The way tracking the order was really helpful. I get my dress in 2 weeks. Will buy from this site again in future.
Note: The reviewer Abby uses a China IP address.
My daughter ordered a dress from Eve Allure it came 3 weeks later in plastic bag with chinese packaging. The dress did not look like the picture on their website so she decided to return it which was within their 14 day return policy. You have to email their customer service to get approval to return – there is no physical address or phone number listed on their website. We never received a response and it has been two weeks. I would not shop at this site no matter how great you think the prices are the quality is very poor and there is clearly a zero return policy.
Hello, Jenny, sorry to disturb you. We’re very sorry for the inconvenience. You can contact me if you have any questions. And we will surely solve your problem ASAP.
Naomi
Eve Allure is not a legitimate site I do not understand why they are able to operate in US. We had identical experience as listed above – ordered a dress that arrived 3 weeks later with chinese packaging when we tried to email customer service for a return within the 14 days we received NO RESPONSE. My daughter is out of pocket this money and I will be filing complaint with BBB
Hello, Jennifer, sorry to disturb you. We’re very sorry for the inconvenience. You can contact me if you have any questions. And we will surely solve your problem ASAP
I found a dress on EveAllure.com that looked exactly like a dress I had liked in a bridal boutique, but half the price. It seemed to good to be true, and I should have followed by instincts! I ordered the dress in a standard size. I actually ordered bigger than my measurements just in case I need to alter it. I paid with a credit card via PayPal. My dress came in about 3 weeks in an bag! Not just any bag, a grey garbage bag with the dress folded up and wrapped in a plastic bag inside! The dress came with no invoice, no packing slip, nothing to indicate where it came from at all. It was literally a dress folded up in some plastic unmarked bags!
The dress was not the same as the dress on the website! It was a lane dress very similar to the photo on the website but not the same type of lace! Plus, the dress was too small.
I emailed the company as per their instructions that all returns had to be relieved within 14 days of receipt. I sent 5 emails to the company…no response. I tried to reach someone on their “online chat”, again no on ever came to the chat and no response!
So nowI am stuck with a wedding dress that I cannot exchange or return because the company will not communicate I me. I guess I can try to sell it somewhere, but that will not be easy.
I recommend that brides stay away from this site! The dresses are cheap Chinese knock offs and if there is anything wrong with it, you are stuck with it because the customer service claims are a total scam!
Hello, Danelle, sorry to disturb you. We’re very sorry for the inconvenience. You can contact me if you have any questions. And we will surely solve your problem ASAP.
I ordered a tea length dress from eve allure and I can’t fault it really. They were attentive answered all questions and queries promptly, the dress is very well made-my mother is a dressmaker and even she was impressed. The only thing I didn’t like about it is I wanted a dress with sleeves and asked if they could be added to the dress, which they were and they are terrible. It was my own fault for asking for the dress to vary from the picture, they are made out of the same silk satin as the rest of the dress however they aren’t fitted or lined like the rest of the dress. The bead work and embroidery on the front of the dress is lovely also. All in all I would use them again, I think you just have to be careful and concise with them and if you’re unhappy immediately contact paypal or your credit card provider. I am in Australia and the dress arrived in three weeks.