BerryLook is dedicated to delivering high-quality clothing to women that will make them look and feel their best. BerryLook has dresses, tops, bottoms, swimwear and jewelry for girls and ladies. Thousands of products in different styles are waiting for you!
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There is no customer service in this company. I bought 5 clothing from them before Christmas, the quality were not as good as it looks on the website. One item was too small (I ordered according to the size they provided), I emailed and called several times, but no response from them. I will Never buy from them again!
I will not buy from them anymore. the wait time to receive my order is over one month. the quality is bad. then the refund process based on my experience is horrible. I have waited over 7 weeks still not receive my refund. their customer service rep kept telling me to be patient and used excuses that their financial system is not working. I don’t trust them anymore.
the quality of their clothes is bad. The wait time to receive my order is over one month. because the quality is not bad so I returned all three items. beware you are asked to request return authorization first. I shipped my items back to them on 12/9/2017 and today 1/31/2018 I still don’t receive my refund. The customer service rep kept telling me to be patient and gave me excuse that their financial system is not working.
Items came very late 3or 4 sizes too small what a hassle too return and had to pay for return and a tracking # was required still have not got a refund have to say its been a real pain dealing with this company shipped from over seas
PLEASE DONT BUY anything because ‘I’m waiting to be reimbursed by December,and still tell me to wait To be patienc… But I think I’ll never see my 42 pounds… The jacket that I ordered in the picture was very nice … only now I understand that it was just a picture. They told me that because of the big request, they could not satisfy me, they told me to choose another clothing that they recommended. I told them I did not like them (they were really disgusting),and to reimburse me …I am still waiting!! It does not end here !!
The product we purchased did not match the picture. The quality was of the worst kind. When we asked to return it we were told it would be too expensive to return and we should just keep it to give as a gift. When we continued with returning the item they finally sent an address. This was 21 days later.
DO NOT BUY FROM THIS COMPANY! Their clothes look nothing like the pictures, they are very low quality, cheap looking and badly made. When I wanted to return them I was advise to keep them and “give them away to someone else” (as if somebody would want that shite!) Save your time, nerves and money as you also have to pay the return fee yourself.
BEWARE! Do not ever buy/shop their clothes, it’s low quality, wrong sizing, and definitely not worth the money, picture is deceiving not even close how it looks like in the picture. I have to pay shipping it back because it is useless to keep it, I will be ashamed to use it in public it’s ugly, the fabric used i guess the cheapest kind and priced not right. They got my return 01/13/2018 and until now I haven’t received my refund I was told 10-15 days. They even offered me a coupon and buy the correct size so I don’t have to return. The only good thing Customer service respond to my emails.
I’m just updating its review, until now I haven’t received my refund an it has been over a month, they are giving me tons of excuses, system not working, 3 more days. I have already filed complaint with the BBB, I would encourage everyone here to file complaint so that this website will stop tricking people.
THIS COMPANY WREAKS OF FRAUD, DO NOT BUY FROM THIS COMPANY!!!!!
I placed an order on January 9th. The company website says 5-12 days for shipments to USA. Its the end of January and they still have not even started to ship anything that I ordered which totals to almost $900. I filled out an online request to cancel my order last week and still no response. In the interim I have only received 2 emails from them that 2 of the items I placed an order for is unavailable. Why would they make it available for selection from the website if it is not already in stock. I wish I was aware of this website prior to making a purchase from them…FRAUD!!!
If you paid with Pay Pal they will reimburse you.
Or your bank.
I placed an order almost 2 months ago, Iam still waiting, which is the phone number to contat them pls., i live in Montreal and i want my money back…
They send me the wrong product. They want me to pay to return.
After many email they offer me 10% of the price I paid.
You pay. If you are not satisfied you loose your time and money..
Do not buy there
Worst online company I have ever bought anything with!! I place an order 3 weeks ago and they haven’t even shipped out my clothes yet. After a week of waiting, I contacted them and they said one of the items are out of stock. I asked for refund and they said it would take 15-20 days to go back on my card. They can’t even give me an estimate when my other items will be shipped out… they kept saying they’re working on it. Ridiculous!! BE AWARE people!!! DO NOT ORDER FROM this Website!!
Scammers are a worst page. But you gonna hear from me very soon
This is the worst company that I have ever dealt with! I ordered three items from them in September 2017. After weeks of waiting, they sent me two dresses, which looked nothing like those seen on their website. My husband jokingly called them “bags.” I threw them away! The third item was out of stock, but they would not refund me. They have come up with one excuse after another, saying that there was something wrong with my card. There wasn’t! This is a scam company, be aware, and don’t waste your money!
very bad quality clothes, I bought and know